Frequently Asked Questions
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Olivia Biz
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Is there a minimum of number of users?
Whether you are a team of 2 or 200, Olivia can help manage your expenses.
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What are the minimum mobile phone requirements?
Iphone 6 (released 2014)
Android 6, Marshmallow (released 2015)
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What types of receipts is the app able to scan and save?
Printed receipts, toll and parking receipts, digital receipts, traditional ORs
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How do I capture digital receipts without having to print it out?
You can use your phone to take a picture of the screen. However, you need to turn off the flash so that there is no glare that can distort the image and get in the way of capturing expense details.
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Internet connectivity required?
Yes. The AI-algorithms that process receipt and voice expenses are housed in the Olivia server, so your device needs internet connectivity to access the server.
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What if some employees don’t have stable internet access (drivers, technicians in remote areas, etc)?
Olivia’s ‘offline mode’ allows them to first upload receipts while offline, enter merchant name and total amount; when they establish internet connectivity, they can complete the scanning or dictating of expenses.
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Is there any integration required?
Olivia requires little integration. Employees can send spreadsheet reports to your organization. However, if, at a later stage, you require APIs to your HR, accounting, or ERP softwares, this can be arranged.
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How to capture delivery expenses with 2 receipts?
Scan 2 times — first for expense, second for delivery.
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How to generate a report?
Select a date range, click on the envelope icon and it will automatically generate a report and send it to your email
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Olivia SmartXract
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Is this simply optical character recognition (OCR) technology?
Current automation software relies on OCR, but requires specialists to create templates and rules for each type of document.
While Olivia’s AI engine uses OCR, it is much more advanced than these methods. Our LIP technology develops an understanding of your documents and the data it contains, so does not require templates. This makes it simple to set up.
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Is this good for remote work arrangements?
Yes. Since it is cloud-based, your teams can use the web app from wherever they are. Secure logins are set-up per user and only authorized supervisors and managers can monitor their workspace.
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What kinds of invoices and receipts can be recognized?
Receipts: printed receipts, toll and parking receipts, digital receipts, traditional ORs
Invoices: printed supplier invoices
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Olivia LIPTech API
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Is this simply optical character recognition (OCR) technology?
Current automation software relies on OCR, but requires specialists to create templates and rules for each type of document.
While Olivia’s AI engine uses OCR, it is much more advanced than these methods. Our LIP technology develops an understanding of your documents and the data it contains, so does not require templates. This makes it simple to set up.
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